Return and Refund Policy


🔐 Privacy Policy – Vallesi Shop

At Vallesi, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

📋 Data Collection

We collect the following information when you use our website or make a purchase:

  • First and last name

  • Postal address

  • Email address

  • Phone number (if applicable)

  • Payment information (encrypted and secured)

These data are collected for the following purposes:

  • Processing and delivering your order

  • Providing effective customer support

  • Improving your user experience

  • Sending marketing communications (with your prior consent)

🔐 Data Security

We implement technical and organizational measures to ensure the security of your personal information.
Your payment data is processed by certified providers and is never stored on our servers.

🤝 Data Sharing

We do not sell or rent your personal data to third parties.

We share your data only with:

  • Logistics providers for shipping your order

  • Payment processors to manage your transactions

  • Customer support services, if necessary

🌍 International Transfer

As a company registered in Brazil (CNPJ), some data may be transferred and processed outside the European Union.
These transfers are conducted in compliance with GDPR, with appropriate safeguards to protect your data.

🕒 Data Retention

Your data is retained as long as necessary to fulfill the purposes for which it was collected, or according to legal obligations.

✅ Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Object to the processing of your data

  • Request data portability

  • Withdraw your consent at any time

To exercise your rights, please contact us at:
📧 help@vallesishop.com

🍪 Cookies

Our site uses cookies to enhance your browsing experience.
You can accept, refuse, or customize cookie usage through your browser settings.

📅 Last updated: [Update with the page publication date]

If you have any questions regarding this policy, feel free to contact us.